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Cheat Plug - Shipping Policy
Effective Date: May 5, 2025
At Cheat Plug, we offer both digital and physical products, and we are committed to delivering your purchases efficiently. Please review our shipping policy to understand how we handle both types of products.
Digital ProductsInstant Delivery: All digital products, including software and online services, are delivered electronically. After completing your purchase, you will receive an email with download links or access instructions to use the product immediately.
No Shipping Charges: Since digital products are delivered electronically, there are no shipping fees for digital products.
Access Issues: If you experience issues accessing your digital product, please contact our support team at support@cheatplug.lol. We will assist you promptly to ensure you receive your product.
Physical Products
Shipping Method: Physical products will be shipped via standard or expedited shipping methods depending on the selection at checkout. The available shipping methods and associated costs will be displayed during the checkout process.
Processing Time: Orders for physical products are typically processed within 1-2 business days. You will receive an email confirmation once your order has shipped, along with tracking information if applicable.
Shipping Time: Shipping for physical products typically takes 7-10 business days for delivery. Please note that delivery times may vary depending on the shipping method and destination.
Shipping Charges: Shipping fees are calculated based on the weight of the product, destination, and shipping method. These charges will be displayed during the checkout process.
Customs and Duties: For international orders, please note that customs duties, taxes, and fees may apply and are the responsibility of the customer.
Order Tracking
Once your physical product has shipped, we will send you a tracking number via email (if available). You can use this tracking number to monitor the status of your shipment on the courier's website.
Address Accuracy
It is your responsibility to ensure that the shipping address you provide at checkout is accurate and complete. We are not responsible for delays or issues arising from incorrect or incomplete shipping information.
Order Issues
If you encounter any issues with your physical order, such as damaged products, wrong items, or non-delivery, please contact our support team immediately at support@cheatplug.lol. We will work with you to resolve the issue as quickly as possible.
No Returns on Digital Products
Please note that digital products are non-returnable. Due to the nature of digital goods, once a digital product is delivered, it cannot be returned or exchanged.
Cancellation Policy for Physical Products
If you wish to cancel an order for a physical product, please contact us within 24 hours of placing the order. Once the product has been shipped, cancellations cannot be processed.
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