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Cheat Plug - Refund Policy

Effective Date: May 5, 2025

At Cheat Plug, we are committed to providing high-quality products and services. Due to the nature of our digital products, please carefully read our refund policy before making a purchase.
No Refunds, Only Store Credit

    All Sales Are Final: Due to the digital nature of our products and services, we do not offer refunds under any circumstances. Once a purchase is completed and the product is delivered, it is considered final and non-refundable.

    Store Credit: In specific, exceptional cases, and at our sole discretion, we may offer store credit instead of a refund. Store credit is issued in cases where we determine that the product is faulty or if we choose to accommodate a request for store credit for any other reason.

        Store credit can be used toward future purchases but is non-transferable.

        Store credit is only offered under exceptional circumstances, and customers must contact our support team before attempting any chargeback or disputing the transaction.

Chargeback and Fraudulent Activity Policy

    Fraudulent Chargebacks: Chargebacks are considered fraudulent and will be contested with the payment processor. If you initiate a chargeback through your bank or payment provider (including Stripe), we will contest it with all available evidence, including transaction logs, communications, and delivery proof.

    Chargeback Consequences: If you initiate a chargeback without prior communication with our support team, we reserve the right to suspend your access to services and take legal action, as applicable.

        Evidence for Chargebacks: To protect both parties, we keep comprehensive records of all transactions, including your IP address, device details, and communication history with our support team. These records will be used to resolve any chargeback disputes.

    Support First: We strongly encourage you to reach out to our support team at support@cheatplug.lol before initiating a chargeback. We are committed to resolving issues quickly and fairly.

Dispute Resolution and Finality

    No Refunds: In the event that a chargeback is initiated, we will consider this an irreversible dispute, and no refund or credit will be issued. We make no exceptions to this policy.

    Resolution Process: If there is a dispute regarding the product or service you purchased, please reach out to us directly. We will attempt to resolve the issue in good faith, but all final decisions related to refunds or credits are at our sole discretion.

Acknowledgment

By purchasing any product or service from Cheat Plug, you agree to the terms outlined in this Refund Policy. You acknowledge that no refunds will be issued, and you agree to contact our support team if you have any concerns or issues with your purchase before resorting to chargebacks or disputes.